Sunday, October 25, 2020

A happy ending story out of Dallas-Fort Worth about their US mail delivery test.

The Watchdog mails first-class letters from across Dallas-Fort Worth to see if USPS has its act together.


October 22, 2020

By Dave Liber


...It used to be that a first-class letter mailed (click here) anywhere in D-FW to another area address was supposed to arrive in one day. A while back, USPS gave itself some breathing room and changed the local delivery time to two days.


So in my experiment, if every letter arrived by the second day, that’s a win for USPS.


Direct Mail Expert told me that logging in the deliveries was especially easy because the mail’s arrival fit a perfect pattern.


On day one, every letter mailed from Plano arrived. Every letter from Richardson and Southlake arrived too.


On day two, every remaining letter from Dallas and Lewisville arrived.


Out of 50 envelopes, there was not a single straggler. USPS earned a perfect delivery score of 100%.


The president of the local chapter of the National Association of Letter Carriers, Kimetra Lewis, told me this was no fluke.


She said: “The postal service has improved. The morale and everything has improved since the lifting of the mandate to delay the mail. It has been a drastic improvement in the morale of the employees and in getting the mail processed timely.”