Empty shelves become big news on investor sites (click here)
By
George Anderson
March 18, 2014
"Every picture tells a story."
"The camera doesn't lie."
We've all heard the adages before and largely accepted them. That's what makes it so difficult for stores to address photos of out-of-stocks, racks in disarray and dirty aisles taken by analysts and others. After all, if jpeg after jpeg show a store in chaos, the images must also represent what consumers can expect in other locations.
Retailers including J.C. Penney, Kmart, Sears and Walmart have all been on the receiving end of this special type of photo criticism. In most of these cases, the person taking the photo has used it as further evidence of a chain being mismanaged....
