Tri-Care has a great deal of praise from the US military. Unfortunately, the last opinion survey ended with 2017.
TRICARE Inpatient Satisfaction Survey (TRISS) (click here) survey instrument incorporates the questions developed by the Agency for Healthcare Research and Quality (AHRQ) and the Centers for Medicare and Medicaid Services (CMS) for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) initiative. The goal of the HCAHPS initiative is to uniformly measure and publicly report patients’ experience with their inpatient care through use of a standardized survey instrument and data collection methodology. The information derived from the survey can be useful for internal quality improvement initiatives, to assess the impact of changes in operating procedures, and to provide feedback to providers and patients. Comparison of these data with the results from previous surveys as well as comparisons to civilian benchmark data will measure Department of Defense progress in meeting its goals and objectives of high quality healthcare....
