12/26/2013
By James R. Hood
...In a Christmas Day posting (click here) to ConsumerAffairs, Mike of Santa Rosa, Calif., said the UPS tracking system had been showing his package was out for delivery since Dec. 19.
"We live about 15 minutes away from the local UPS depot, so we weren't that concerned. Since this was a Christmas gift, and it hasn't shown up as of 12/24, we decided to call customer service. We were transferred to an agent who works at the depot who assured us the package was in their possession and that it would be delivered by noon today," he said. "Around 6 at night, we
On the other side of the country, Robert of Walden, N.Y. said his package had also been supposedly on the truck for delivery since 12/19. He had purchased a hard-to-find game system from the Game Stop and was eagerly awaiting its arrival....
