Saturday, November 30, 2013

Taking it offline for maintenance was a smart thing to do.

The website has become such a huge focus of political fervor it doesn't have a chance. If hackers can get into secure government sites who is to say this one is immune. I actually believe computer access, while considered a CONVENIENCE, isn't at all the way to go. I think the application should be on paper, scanned into a secure data bank and shredded.

There can be secure computer sites for storage without any connection to the internet. Every computer in the world is not connected. File the scanned paper copy with the same's income tax return and leave it there in case there is fraud. That is the way it should be handled.

Was it Friday I heard a journalist state he called to apply and found out nine different options for his family, then asked the telephone consultant if the information he provided would be saved to the site for future reference and subscription and she stated yes. He then went back to find his information and it wasn't there. So, now the telephone consultants are also suppose to be secretaries. I don't think so. The government isn't their private secretary nor is the government interested in commercial application of their information. 

I think the entire process at this point focused on customer service in a way that isn't applicable to government use of the information. A person is suppose to find options for health care, find a subsidy and then subscribe. It isn't Amazon or any other website interested in marketing and preserving information without the permission in order to market on an individual basis. It is nonsense.

I want a full investigation to the monies spent on this venture and why it didn't happen. There was no loyalty to it's outcome until there were complaints. Typical. I think there is a lot of politics behind the scenes no one will admit to. As a matter of fact if there was failure right from the beginning in choosing the contractor that speaks eons to it's outcome.


WASHINGTON
Sat Nov 30, 2013 5:26am EST

(Reuters) - A crucial weekend (click here) for the troubled website that is the backbone of President Barack Obama's healthcare overhaul appears to be off to a shaky start, as the U.S. government took the HealthCare.gov site offline for an unusually long maintenance period into Saturday morning.
Just hours before the Obama administration's self-imposed deadline to get the insurance shopping website working for the "vast majority" of its users by Saturday, the Centers for Medicare and Medicaid Services (CMS) announced that it was taking down the website for an 11-hour period that would end at 8 a.m. EST on Saturday.

It was unclear whether the extended shutdown of the website - about seven hours longer than on typical day - represented a major setback to the Obama administration's high-stakes scramble to fix the portal that it hopes eventually will enroll about 7 million uninsured and under-insured Americans under the Patient Protection and Affordable Care Act, also known as Obamacare....