Closed out the last account with BOA last week. They are not member owned.

We were significant customers to our local branch.  It was a shock to the staff when we pulled out.  For the number of accounts we had with BOA, we opened  new accounts with two separate Federal Credit Unions.


The family could not be happier we made the switch.  


The telltale signs of a changing infrastructure to BOA was obvious.  Major mistakes were made in long standing accounts we held.  At the first blush of trouble we 'got out.'